Student Grievance and Complaint Process

Lawrence Memorial/Regis College encourages students who have a complaint or grievance to first follow processes internal to LMRC to enable a resolution.

Resolving a grievance or complaint through LMRC

Please see the Student Handbook for your program to learn the applicable grievance policy/process:

• Nursing Program Student Handbook
• Radiography Program Student Handbook

Resolving a grievance or complaint through the State of Massachusetts

If you have followed LMRC’s internal policy/process for resolving a grievance/complaint and the issue has not been resolved, you may elect to file a complaint with the Massachusetts Department of Higher Education (MDHE).

For more information on how to send a complaint to MDHE, visit the Massachusetts Department of Higher Education Student Complaint page or contact:
Massachusetts Department of Higher Education
One Ashburton Place, Suite 1401
Boston, MA 02108-1696
617-994-6950

Massachusetts Board of Higher Education

Please note that information on the state website may change without LMRC’s knowledge.